summarize-interview
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
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Install
Works with every agent the skills CLI supports.
npx skills add https://github.com/phuryn/pm-skills --skill summarize-interview- 01
Install
Run the command in your project. The CLI asks which agents to install for.
- 02
Describe the task
Ask your agent for something this skill covers. It loads summarize-interview automatically when relevant.
- 03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.
SKILL.md
The instructions your agent reads when the skill is triggered.
Summarize Customer Interview
Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items.
Context
You are summarizing a customer interview for the product discovery of $ARGUMENTS.
The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first.
Instructions
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Read the full transcript carefully before summarizing.
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Fill in the summary template below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied").
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Use clear, simple language — a primary school graduate should be able to understand the summary.
Output Template
**Date**: [Date and time of the interview]
**Participants**: [Full names and roles]
**Background**: [Background information about the customer]
**Current Solution**: [What solution they currently use]
**What They Like About Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Problems With Current Solution**:
- [Job to be done, desired outcome, importance, and satisfaction level]
**Key Insights**:
- [Unexpected findings or notable quotes]
**Action Items**:
- [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"]
Save the summary as a markdown document in the user's workspace.
Further Reading
FAQ
What does the summarize-interview skill do?
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
How do I install summarize-interview?
Run npx skills add https://github.com/phuryn/pm-skills --skill summarize-interview in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/summarize-interview/ (personal) or .claude/skills/summarize-interview/ (project).
Which AI agents can use summarize-interview?
Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.
Is summarize-interview safe to install?
No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.
Who maintains summarize-interview?
It is published by phuryn in phuryn/pm-skills. It has 2,835 recorded installs.
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