
rc-cancellations-pauses-winback
Use this skill when surfacing cancellation, pause, and winback state on Android with RevenueCat. Covers reading unsubscribeDetectedAt, billingIssuesDetectedAt, pause state via periodType, managementURL for deep link, and pause resume date lookup via the REST API.
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Install
Works with every agent the skills CLI supports.
npx skills add https://github.com/revenuecat/ai-toolkit --skill rc-cancellations-pauses-winback- 01
Install
Run the command in your project. The CLI asks which agents to install for.
- 02
Describe the task
Ask your agent for something this skill covers. It loads rc-cancellations-pauses-winback automatically when relevant.
- 03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.
SKILL.md
The instructions your agent reads when the skill is triggered.
Cancellations, Pauses, and Winback
Detect cancellation, pause, and winback states on Android by reading CustomerInfo. Most of these events are passive: your app observes them rather than initiates them. Open Google Play's manage screen with managementURL. Look up the pause resume date from the REST API.
Phase 1: Scope
Decide what state you need to surface to the user.
| State | Signal in CustomerInfo | Notes |
|---|---|---|
| Canceled, still has access | entitlement.unsubscribeDetectedAt != null and isActive == true | Show "ends on [expirationDate]" |
| Billing issue (grace or hold) | entitlement.billingIssuesDetectedAt != null | Payment failed, recovery in progress |
| Paused | entitlement.isActive == false while product is still owned | Resume date requires REST API |
| Active and renewing | entitlement.willRenew == true | Normal state |
Backend win back campaign segmentation uses the CANCELLATION webhook cancel_reason field (UNSUBSCRIBE, BILLING_ERROR, DEVELOPER_INITIATED, PRICE_INCREASE).
Phase 2: Prepare
Confirm you already have a fetched CustomerInfo from Purchases.sharedInstance.getCustomerInfo(...) or a listener. You do not need to call BillingClient.queryPurchasesAsync with setIncludeSuspendedSubscriptions(true). RevenueCat resolves pause state from the server side subscription state.
Rules:
managementURLis alreadyUri?. Pass it straight to the Intent. Do not callUri.parse(url.toString()).- Do not compute access manually from
expirationDate. ReadisActiveandwillRenew. - Pause resume date is not in the SDK. Fetch it from
/v1/subscribers/{app_user_id}in your backend.
Phase 3: Execute
Detect cancellation with remaining access
val entitlement = customerInfo.entitlements["pro_access"]
if (entitlement?.unsubscribeDetectedAt != null && entitlement.isActive) {
entitlement.expirationDate?.let { expiry ->
showCancellationBanner(expiry)
}
}
unsubscribeDetectedAt is set when RevenueCat receives the SUBSCRIPTION_CANCELED RTDN. isActive stays true until the billing period ends.
Detect pause
val entitlement = customerInfo.entitlements["pro_access"]
val hasAccess = entitlement?.isActive == true
// When paused, isActive == false. Pause resume date is not in the SDK.
Open the subscription management screen
customerInfo.managementURL?.let { url ->
startActivity(Intent(Intent.ACTION_VIEW, url))
}
managementURL is typed as Uri?. Use it directly. Wrapping it with Uri.parse(url.toString()) is redundant and error prone.
Look up pause resume date via REST
From your backend, call the subscribers endpoint and read paused_expiration_time_ms on the subscription:
curl -H "Authorization: Bearer $RC_SECRET_API_KEY" \
https://api.revenuecat.com/v1/subscribers/$APP_USER_ID
The subscription object contains paused_expiration_time_ms when paused. Expose this to your client through your own endpoint.
Resubscribe before expiry
Google's resubscribe before expiry flow fires SUBSCRIPTION_RESTARTED. RevenueCat clears unsubscribeDetectedAt and sets willRenew = true. No extra code required, just re-read customerInfo.
Resubscribe after expiry
A resubscribe after expiry fires a RENEWAL webhook, not INITIAL_PURCHASE. Grant entitlement access on both events in your backend handler.
Phase 4: Verify
| Check | How |
|---|---|
| Cancellation banner shows | Cancel in Play Store, pull fresh CustomerInfo, confirm unsubscribeDetectedAt != null and isActive == true |
| Management deep link opens | Tap the link, verify Play subscriptions screen opens for the correct product |
| Pause is reflected | Pause in Play Store sandbox, confirm entitlement.isActive == false |
| Pause resume date | Call /v1/subscribers/{id}, confirm paused_expiration_time_ms is present |
| Win back accepted | Accept a Play configured win back offer, confirm the purchase surfaces as a normal subscription in CustomerInfo |
Notes
- Deferral and revocation are done through the Google Play Developer API (
purchases.subscriptionsv2.defer,purchases.subscriptionsv2.revoke) from your backend. RevenueCat processes the resulting RTDN and updatesCustomerInfoautomatically. - Win back campaigns need no SDK code. They are configured in Play Console or the RevenueCat dashboard.
- RevenueCat does not currently emit a dedicated pause webhook. Pause state appears in
CustomerInfoonce the Google Play RTDN is processed.
References
FAQ
What does the rc-cancellations-pauses-winback skill do?
Use this skill when surfacing cancellation, pause, and winback state on Android with RevenueCat. Covers reading unsubscribeDetectedAt, billingIssuesDetectedAt, pause state via periodType, managementURL for deep link, and pause resume date lookup via the REST API.
How do I install rc-cancellations-pauses-winback?
Run npx skills add https://github.com/revenuecat/ai-toolkit --skill rc-cancellations-pauses-winback in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/rc-cancellations-pauses-winback/ (personal) or .claude/skills/rc-cancellations-pauses-winback/ (project).
Which AI agents can use rc-cancellations-pauses-winback?
Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.
Is rc-cancellations-pauses-winback safe to install?
No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.
Who maintains rc-cancellations-pauses-winback?
It is published by revenuecat in revenuecat/ai-toolkit. It has 617 recorded installs.
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