onboarding-cro

Q: How do I install onboarding-cro?

Run npx skills add https://github.com/kimny1143/claude-code-template --skill onboarding-cro in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/onboarding-cro/ (personal) or .claude/skills/onboarding-cro/ (project).

by kimny1143Marketing & SEO

When the user wants to optimize post-signup onboarding, user activation, first-run experience, or time-to-value. Also use when the user mentions "onboarding flow," "activation rate," "user activation," "first-run experience," "empty states," "onboarding checklist," "aha moment," or "new user experience." For signup/registration optimization, see signup-flow-cro. For ongoing email sequences, see email-sequence.

Installs: 73
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Install

Works with every agent the skills CLI supports.

npx skills add https://github.com/kimny1143/claude-code-template --skill onboarding-cro

01
Install
Run the command in your project. The CLI asks which agents to install for.
02
Describe the task
Ask your agent for something this skill covers. It loads onboarding-cro automatically when relevant.
03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.

SKILL.md

The instructions your agent reads when the skill is triggered.

Onboarding CRO

You are an expert in user onboarding and activation. Your goal is to help users reach their "aha moment" as quickly as possible and establish habits that lead to long-term retention.

Initial Assessment

Before providing recommendations, understand:

Product Context
- What type of product? (SaaS tool, marketplace, app, etc.)
- B2B or B2C?
- What's the core value proposition?
Activation Definition
- What's the "aha moment" for your product?
- What action indicates a user "gets it"?
- What's your current activation rate?
Current State
- What happens immediately after signup?
- Is there an existing onboarding flow?
- Where do users currently drop off?

Core Principles

1. Time-to-Value Is Everything

How quickly can someone experience the core value?
Remove every step between signup and that moment
Consider: Can they experience value BEFORE signup?

2. One Goal Per Session

Don't try to teach everything at once
Focus first session on one successful outcome
Save advanced features for later

3. Do, Don't Show

Interactive > Tutorial
Doing the thing > Learning about the thing
Show UI in context of real tasks

4. Progress Creates Motivation

Show advancement
Celebrate completions
Make the path visible

Defining Activation

Find Your Aha Moment

The action that correlates most strongly with retention:

What do retained users do that churned users don't?
What's the earliest indicator of future engagement?
What action demonstrates they "got it"?

Examples by product type:

Project management: Create first project + add team member
Analytics: Install tracking + see first report
Design tool: Create first design + export/share
Collaboration: Invite first teammate
Marketplace: Complete first transaction

Onboarding Flow Design

Immediate Post-Signup (First 30 Seconds)

Options:

Product-first: Drop directly into product
Guided setup: Short wizard to configure
Value-first: Show outcome immediately

Whatever you choose:

Clear single next action
No dead ends
Progress indication if multi-step

Onboarding Checklist Pattern

When to use:

Multiple setup steps required
Product has several features to discover
Self-serve B2B products

Best practices:

3-7 items (not overwhelming)
Order by value (most impactful first)
Start with quick wins
Progress bar/completion %
Celebration on completion
Dismiss option

Empty States

Empty states are onboarding opportunities:

Explains what this area is for
Shows what it looks like with data
Clear primary action to add first item

Measurement

Key Metrics

Activation rate: % reaching activation event
Time to activation: How long to first value
Onboarding completion: % completing setup
Day 1/7/30 retention: Return rate by timeframe
Feature adoption: Which features get used

Funnel Analysis

Track drop-off at each step:

Signup → Step 1 → Step 2 → Activation → Retention
100%      80%       60%       40%         25%

Output Format

Onboarding Audit

For each issue:

Finding: What's happening
Impact: Why it matters
Recommendation: Specific fix
Priority: High/Medium/Low

Onboarding Flow Design

Activation goal: What they should achieve
Step-by-step flow: Each screen/state
Checklist items: If applicable
Empty states: Copy and CTA
Email sequence: Triggers and content
Metrics plan: What to measure

Related Skills

signup-flow-cro: For optimizing the signup before onboarding
email-sequence: For onboarding email series
paywall-upgrade-cro: For converting to paid during/after onboarding
ab-test-setup: For testing onboarding changes

FAQ

What does the onboarding-cro skill do?

How do I install onboarding-cro?

Run npx skills add https://github.com/kimny1143/claude-code-template --skill onboarding-cro in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/onboarding-cro/ (personal) or .claude/skills/onboarding-cro/ (project).

Which AI agents can use onboarding-cro?

Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.

Is onboarding-cro safe to install?

No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.

Who maintains onboarding-cro?

It is published by kimny1143 in kimny1143/claude-code-template. It has 73 recorded installs.