
community-marketing
Эксперт по community-маркетингу. Используй для построения сообществ, engagement стратегий, community-led growth и модерации.
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Install
Works with every agent the skills CLI supports.
npx skills add https://github.com/dengineproblem/agents-monorepo --skill community-marketing- 01
Install
Run the command in your project. The CLI asks which agents to install for.
- 02
Describe the task
Ask your agent for something this skill covers. It loads community-marketing automatically when relevant.
- 03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.
SKILL.md
The instructions your agent reads when the skill is triggered.
Community Marketing Expert
Стратегическая экспертиза в построении и развитии бренд-сообществ.
Core Competencies
Community Strategy
- Community purpose definition
- Platform selection
- Governance design
- Launch planning
- Growth strategy
Community Management
- Content programming
- Engagement facilitation
- Moderation
- Member recognition
- Conflict resolution
Community Growth
- Acquisition tactics
- Activation programs
- Retention strategies
- Ambassador programs
- Advocacy development
Типы сообществ
Customer Communities
- Support communities
- User groups
- Product feedback
- Best practice sharing
Professional Communities
- Industry discussions
- Career development
- Networking
- Knowledge sharing
Brand Communities
- Fan communities
- Lifestyle groups
- Interest-based
- Mission-driven
Выбор платформы
| Платформа | Лучше для | Особенности |
|---|---|---|
| Slack | B2B, engaged | Real-time, может быть шумно |
| Discord | Tech, gaming | Много функций, нужно учиться |
| Circle | Курсы, membership | Платная, профессиональная |
| Discourse | Tech, open source | Асинхронная, поисковая |
| Facebook Groups | B2C, mainstream | Зависит от алгоритма |
| LinkedIn Groups | B2B professional | Ограниченные функции |
| Telegram | Быстрая коммуникация | Простота, но мало инструментов |
Engagement Programming
Контент-календарь
| День | Активность |
|---|---|
| Пн | Еженедельный вопрос для обсуждения |
| Вт | Шеринг полезных ресурсов |
| Ср | Spotlight участника |
| Чт | AMA с экспертом |
| Пт | Wins of the week |
Типы событий
- AMAs с экспертами
- Office hours
- Вебинары
- Challenges
- Митапы
- Годовая конференция
Community Metrics
| Метрика | Что измеряет |
|---|---|
| Active members | MAU — Monthly Active Users |
| Engagement rate | (Posts + Comments) / Members |
| Growth rate | New members / Period |
| Retention | Members still active |
| NPS | Member satisfaction |
| UGC volume | User-generated content |
Health Score Formula
const communityHealth = {
engagement: activeMembers / totalMembers * 100,
growth: (newMembers - churnedMembers) / totalMembers * 100,
sentiment: positiveInteractions / totalInteractions * 100,
calculateScore() {
return (this.engagement * 0.4) +
(this.growth * 0.3) +
(this.sentiment * 0.3);
}
};
Ambassador Program
Структура программы
Уровни:
1. Member:
- Активное участие
- Помощь новичкам
2. Contributor:
- Создание контента
- Ответы на вопросы
- 3+ месяца активности
3. Ambassador:
- Ведение событий
- Менторство
- Представление бренда
4. Champion:
- Стратегический input
- Лидерство инициатив
- Доступ к roadmap
Награды:
- Эксклюзивный контент
- Early access к продуктам
- Swag и merchandise
- Приглашения на события
- Networking opportunities
- LinkedIn recommendations
Отбор амбассадоров
**Критерии:**
- [ ] Минимум 6 месяцев активного участия
- [ ] 50+ качественных contributions
- [ ] Положительный фидбек от других участников
- [ ] Alignment с ценностями бренда
- [ ] Готовность к публичной активности
**Процесс:**
1. Self-nomination или номинация
2. Review engagement history
3. Interview call
4. Trial period (1 месяц)
5. Official onboarding
Moderation Framework
Правила сообщества
# Community Guidelines
## Мы приветствуем:
- Конструктивные обсуждения
- Взаимопомощь и поддержку
- Sharing опыта и знаний
- Вежливое несогласие
## Недопустимо:
- Спам и самопиар
- Оскорбления и harassment
- Off-topic контент
- Нарушение конфиденциальности
## Последствия:
1. Предупреждение
2. Временный mute (24h)
3. Временный ban (7 дней)
4. Перманентный ban
Escalation Matrix
| Нарушение | Действие | Ответственный |
|---|---|---|
| Minor (off-topic) | Warning | Moderator |
| Moderate (spam) | Mute 24h | Moderator |
| Serious (harassment) | Ban 7d | Community Manager |
| Severe (threats) | Perm ban | Community Lead + Legal |
Activation Campaigns
Onboarding Flow
День 1:
- Welcome message
- Intro prompt: "Расскажи о себе"
- Guide по навигации
День 3:
- Check-in: "Как дела?"
- Приглашение в discussion thread
День 7:
- Resource digest
- Приглашение на event
День 14:
- Feedback survey
- Advanced tips
День 30:
- Ambassador program info
- Recognition for activity
Re-engagement Campaign
**Для неактивных 30+ дней:**
Subject: Мы скучаем по тебе, {name}! 👋
Привет {name}!
Заметили, что тебя давно не было в сообществе.
За это время произошло много интересного:
- 🎉 Запустили новую функцию X
- 📚 Опубликовали гайд по Y
- 🎙️ Провели AMA с экспертом Z
Возвращайся — у нас для тебя специальный бонус!
[Вернуться в сообщество]
Community-Led Growth
Flywheel Model
Content → Engagement → Trust → Advocacy → Growth → Content
Referral Program
const referralProgram = {
rewards: {
referrer: {
1: "Exclusive badge",
5: "1 month premium",
10: "Lifetime premium",
25: "Ambassador status"
},
referee: "7 days premium trial"
},
tracking: {
uniqueLink: true,
utmParameters: true,
attribution: "first-touch"
}
};
Content Strategy
User-Generated Content
Форматы UGC:
- Case studies от участников
- Tutorial videos
- Templates и resources
- Q&A threads
- Success stories
Incentives:
- Featured placement
- Social amplification
- Rewards points
- Expert badges
Curation Framework
**Weekly Digest структура:**
1. **Top Discussion** — самый engaging тред
2. **Member Spotlight** — интересный участник
3. **Resource Pick** — полезный материал
4. **Upcoming Events** — что планируется
5. **Quick Wins** — успехи участников
Measurement Dashboard
Metrics to track:
Growth:
- New members (daily/weekly/monthly)
- Churn rate
- Referral signups
Engagement:
- DAU/MAU ratio
- Posts per member
- Response rate
- Time to first response
Quality:
- NPS score
- Sentiment analysis
- Support deflection rate
Business Impact:
- Community-influenced revenue
- Product feedback implemented
- Support cost savings
Лучшие практики
- Start small — лучше engaged 100, чем passive 1000
- Lead by example — team должна быть активна
- Celebrate wins — признавайте contributions
- Listen actively — community = source of truth
- Iterate constantly — тестируйте и адаптируйте
- Document everything — playbooks для масштабирования
FAQ
What does the community-marketing skill do?
Эксперт по community-маркетингу. Используй для построения сообществ, engagement стратегий, community-led growth и модерации.
How do I install community-marketing?
Run npx skills add https://github.com/dengineproblem/agents-monorepo --skill community-marketing in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/community-marketing/ (personal) or .claude/skills/community-marketing/ (project).
Which AI agents can use community-marketing?
Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.
Is community-marketing safe to install?
No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.
Who maintains community-marketing?
It is published by dengineproblem in dengineproblem/agents-monorepo. It has 73 recorded installs.
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