
apify-brand-reputation-monitoring
Track reviews, ratings, sentiment, and brand mentions across Google Maps, Booking.com, TripAdvisor, Facebook, Instagram, YouTube, and TikTok. Use when user asks to monitor brand reputation, analyze reviews, track mentions, or gather customer feedback.
- Installs
- 90
- Last 24h
- —
- Trending rank
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- Security
- Not audited
Install
Works with every agent the skills CLI supports.
npx skills add https://github.com/apify/awesome-skills --skill apify-brand-reputation-monitoring- 01
Install
Run the command in your project. The CLI asks which agents to install for.
- 02
Describe the task
Ask your agent for something this skill covers. It loads apify-brand-reputation-monitoring automatically when relevant.
- 03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.
SKILL.md
The instructions your agent reads when the skill is triggered.
Brand Reputation Monitoring
Scrape reviews, ratings, and brand mentions from multiple platforms using Apify Actors.
Prerequisites
(No need to check it upfront)
.envfile withAPIFY_TOKEN- Node.js 20.6+ (for native
--env-filesupport)
Workflow
Copy this checklist and track progress:
Task Progress:
- [ ] Step 1: Determine data source (select Actor)
- [ ] Step 2: Fetch Actor schema
- [ ] Step 3: Ask user preferences (format, filename)
- [ ] Step 4: Run the monitoring script
- [ ] Step 5: Summarize results
Step 1: Determine Data Source
Select the appropriate Actor based on user needs:
| User Need | Actor ID | Best For |
|---|---|---|
| Google Maps reviews | compass/crawler-google-places | Business reviews, ratings |
| Google Maps review export | compass/Google-Maps-Reviews-Scraper | Dedicated review scraping |
| Booking.com hotels | voyager/booking-scraper | Hotel data, scores |
| Booking.com reviews | voyager/booking-reviews-scraper | Detailed hotel reviews |
| TripAdvisor reviews | maxcopell/tripadvisor-reviews | Attraction/restaurant reviews |
| Facebook reviews | apify/facebook-reviews-scraper | Page reviews |
| Facebook comments | apify/facebook-comments-scraper | Post comment monitoring |
| Facebook page metrics | apify/facebook-pages-scraper | Page ratings overview |
| Facebook reactions | apify/facebook-likes-scraper | Reaction type analysis |
| Instagram comments | apify/instagram-comment-scraper | Comment sentiment |
| Instagram hashtags | apify/instagram-hashtag-scraper | Brand hashtag monitoring |
| Instagram search | apify/instagram-search-scraper | Brand mention discovery |
| Instagram tagged posts | apify/instagram-tagged-scraper | Brand tag tracking |
| Instagram export | apify/export-instagram-comments-posts | Bulk comment export |
| Instagram comprehensive | apify/instagram-scraper | Full Instagram monitoring |
| Instagram API | apify/instagram-api-scraper | API-based monitoring |
| YouTube comments | streamers/youtube-comments-scraper | Video comment sentiment |
| TikTok comments | clockworks/tiktok-comments-scraper | TikTok sentiment |
Step 2: Fetch Actor Schema
Fetch the Actor's input schema and details:
node --env-file=.env ${CLAUDE_PLUGIN_ROOT}/reference/scripts/fetch_actor_details.js --actor "ACTOR_ID"
Replace ACTOR_ID with the selected Actor (e.g., compass/crawler-google-places).
This returns:
- Actor info (title, description, URL, categories, stats, rating)
- README summary
- Input schema (required and optional parameters)
Step 3: Ask User Preferences
Skip this step for simple lookups (e.g., "what's Nike's follower count?", "find me 5 coffee shops in Prague") — just use quick answer mode and move to Step 4.
For larger scraping tasks, ask:
- Output format:
- Quick answer - Display top few results in chat (no file saved)
- CSV - Full export with all fields
- JSON - Full export in JSON format
- Number of results: Based on character of use case
Cost safety: Always set a sensible result limit in the Actor input (e.g., maxResults, resultsLimit, maxCrawledPages, or equivalent field from the input schema). Default to 100 results unless the user explicitly asks for more. Warn the user before running large scrapes (1000+ results) as they consume more Apify credits.
Step 4: Run the Script
Quick answer (display in chat, no file):
node --env-file=.env ${CLAUDE_PLUGIN_ROOT}/reference/scripts/run_actor.js \
--actor "ACTOR_ID" \
--input 'JSON_INPUT'
CSV:
node --env-file=.env ${CLAUDE_PLUGIN_ROOT}/reference/scripts/run_actor.js \
--actor "ACTOR_ID" \
--input 'JSON_INPUT' \
--output YYYY-MM-DD_OUTPUT_FILE.csv \
--format csv
JSON:
node --env-file=.env ${CLAUDE_PLUGIN_ROOT}/reference/scripts/run_actor.js \
--actor "ACTOR_ID" \
--input 'JSON_INPUT' \
--output YYYY-MM-DD_OUTPUT_FILE.json \
--format json
Step 5: Summarize Results
After completion, report:
- Number of reviews/mentions found
- File location and name
- Key fields available
- Suggested next steps (sentiment analysis, filtering)
Error Handling
APIFY_TOKEN not found - Ask user to create .env with APIFY_TOKEN=your_token
Actor not found - Check Actor ID spelling
Run FAILED - Ask user to check Apify console link in error output
Timeout - Reduce input size or increase --timeout
FAQ
What does the apify-brand-reputation-monitoring skill do?
Track reviews, ratings, sentiment, and brand mentions across Google Maps, Booking.com, TripAdvisor, Facebook, Instagram, YouTube, and TikTok. Use when user asks to monitor brand reputation, analyze reviews, track mentions, or gather customer feedback.
How do I install apify-brand-reputation-monitoring?
Run npx skills add https://github.com/apify/awesome-skills --skill apify-brand-reputation-monitoring in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/apify-brand-reputation-monitoring/ (personal) or .claude/skills/apify-brand-reputation-monitoring/ (project).
Which AI agents can use apify-brand-reputation-monitoring?
Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.
Is apify-brand-reputation-monitoring safe to install?
No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.
Who maintains apify-brand-reputation-monitoring?
It is published by apify in apify/awesome-skills, and it is an official skill from the maker of the technology it covers. It has 90 recorded installs.
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