escalation-flagger
Route a contract issue to the right approver per the escalation matrix in /.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md, and draft the ask. Use when the user says "who needs to approve this", "escalate this", "does this need GC sign-off", "route this for approval", or when another skill finds an issue that exceeds the reviewer's authority.
- Installs
- 608
- Last 24h
- —
- Trending rank
- —
- Security
- Not audited
Install
Works with every agent the skills CLI supports.
npx skills add https://github.com/anthropics/claude-for-legal --skill escalation-flagger- 01
Install
Run the command in your project. The CLI asks which agents to install for.
- 02
Describe the task
Ask your agent for something this skill covers. It loads escalation-flagger automatically when relevant.
- 03
Review the result
The agent follows the SKILL.md steps, scripts and references bundled with the skill.
SKILL.md
The instructions your agent reads when the skill is triggered.
/escalation-flagger
Names the approver for a contract issue per the ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md escalation matrix and drafts the message so you're not writing "hey got a sec" at 5pm.
Instructions
-
Load
~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md→ Escalation section. If missing, say so — the practice profile needs editing. -
Characterize the issue: dollar threshold / term deviation / automatic trigger / business decision.
-
Match to matrix, name the approver. Be specific — a person or role, not "legal leadership."
-
Draft the ask per the template below: what the contract says, what playbook says, options with recommendation, decision-by date.
-
Do not send. Draft it, show it, let the lawyer send.
Examples
/commercial-legal:escalation-flagger
The Acme MSA has uncapped liability — who approves and what do I say?
/commercial-legal:escalation-flagger
Reference: acme-review-memo.md
Issue: §8.2 indemnity carveouts
Matter context
Matter context. Check ## Matter workspaces in the practice-level CLAUDE.md. If Enabled is ✗ (the default for in-house users), skip the rest of this paragraph — skills use practice-level context and the matter machinery is invisible. If enabled and there is no active matter, ask: "Which matter is this for? Run /commercial-legal:matter-workspace switch <slug> or say practice-level." Load the active matter's matter.md for matter-specific context and overrides. Write outputs to the matter folder at ~/.claude/plugins/config/claude-for-legal/commercial-legal/matters/<matter-slug>/. Never read another matter's files unless Cross-matter context is on.
Purpose
Every contracts team has an escalation matrix, written or not. This skill reads the written one (in ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md), matches a contract issue against it, names the approver, and drafts the ask so the lawyer isn't writing "hey do you have a sec" messages at 5pm.
Load the matrix
Which side? Before matching to the matrix, determine which side the company is on for the contract whose issue is being escalated. Usually obvious: if the counterparty is a vendor/supplier providing goods or services, you're purchasing-side. If the counterparty is a customer buying your product/service, you're sales-side. If it's not obvious, ask. Read the matching playbook section (### Sales-side playbook or ### Purchasing-side playbook) to evaluate whether the term is inside fallbacks or triggers an automatic escalation — a term that's fine on one side can be a hard-no on the other. Note which side in the drafted ask so the approver knows which playbook was applied.
Read ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md → ## Escalation. If it's missing or vague, say so — the cold-start interview should have captured this, and if it didn't, the practice profile needs editing.
Expected structure:
| Can approve | Threshold | Escalates to | Via |
|---|---|---|---|
| Paralegal | Standard terms, <$50K | Counsel | Slack |
| Counsel | Non-standard but within fallbacks, <$500K | GC | Slack or email |
| GC | Everything else | CFO/Board | Meeting |
Plus automatic escalation triggers — things that escalate regardless of dollar value. Typically: unlimited liability, IP assignment, anything on the "never accept" lists.
Workflow
Step 1: Characterize the issue
What's being escalated?
- Dollar threshold: Contract value exceeds someone's approval authority
- Term deviation: A term is outside the playbook fallbacks — someone more senior needs to decide whether to accept
- Automatic trigger: One of the always-escalate items is present
- Business decision: Not a legal call — needs the business owner, not legal leadership
Don't escalate things that are actually fine. If the term is within the fallbacks in ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md, it doesn't need to go up.
Step 2: Match to the matrix
Is the issue an automatic trigger?
→ YES: escalate to [person named for that trigger]
→ NO: continue
Is the contract value above the reviewer's threshold?
→ YES: escalate to whoever has authority at that dollar level
→ NO: continue
Is the term deviation outside all documented fallbacks?
→ YES: escalate to whoever can approve non-standard terms
→ NO: reviewer can approve — no escalation needed
Step 3: Name the approver
Be specific. Not "escalate to legal leadership" — name the person or role from ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md. If the matrix doesn't name anyone for this situation, say so: "The escalation matrix doesn't cover [situation]. Suggest asking [GC name] who owns this."
Step 4: Draft the ask
The approver should be able to decide from the message alone — no "let me pull up the contract."
**Escalating to:** [name]
**Via:** [Slack #channel / email / meeting — per `~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md`]
**Urgency:** [deadline if there is one]
---
Hey [name] —
Need your call on the [Counterparty] [agreement type]. [One sentence on deal context.]
**The issue:** [Plain English, one paragraph. What they want, why it's outside
our standard, what the risk actually is.]
**What the contract says:**
> "[exact quote]"
**What our playbook says:** [quote from `~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md`]
**Options:**
1. **Accept** — [one line on why this might be okay]
2. **Push back with:** "[proposed counter-language]" — [one line on likely counterparty reaction]
3. **Walk** — [one line on whether that's realistic given the business context]
**My recommendation:** [which option and why, briefly]
**Need a decision by:** [date, if there is a deadline]
[Link to full review memo]
Step 5: Record the escalation
If this team uses a ticket system or [CLM] approval workflows, log it. If not, note in the review memo that the escalation was sent, to whom, and when. The next person who reads the memo should see the status.
Calibration: when in doubt, escalate with a note
The cost of an unnecessary escalation is ~30 seconds of the approver's time — they read, say "fine, proceed," and the record shows they saw it. The cost of a missed escalation is signing an unapproved term, which is a one-way door. The costs are not symmetric. When in doubt, escalate.
The calibration for what warrants escalation lives in ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md, not in this skill. Check the playbook's stated position, its fallbacks, and its "automatic escalation regardless of dollar value" list:
- Clearly inside the fallback range: no escalation needed.
- Clearly outside the range, or on the automatic-escalation list: escalate.
- Uncertain — the term is ambiguous, novel, or arguably inside the range but the argument is a stretch: escalate anyway, and note the uncertainty explicitly. The draft flags the specific question the approver needs to decide and why the skill couldn't confidently place it inside the fallback. The approver narrows; the skill does not.
Do not suppress an escalation because over-escalation might train approvers to skim. That's an approver-experience problem the attorney solves by adjusting thresholds in the playbook, not a problem the skill solves by making its own subjective call on a term it's uncertain about.
If a term comes up that the playbook doesn't address, don't guess the threshold — ask the reviewing attorney whether this class of issue should escalate, and offer to record the answer in ~/.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md so future reviews are consistent.
What this skill does not do
- It does not approve anything. It routes.
- It does not decide between the options. The draft includes a recommendation but the approver decides.
- It does not send the escalation message — it drafts it. The lawyer sends it after reading.
FAQ
What does the escalation-flagger skill do?
Route a contract issue to the right approver per the escalation matrix in /.claude/plugins/config/claude-for-legal/commercial-legal/CLAUDE.md, and draft the ask. Use when the user says "who needs to approve this", "escalate this", "does this need GC sign-off", "route this for approval", or when another skill finds an issue that exceeds the reviewer's authority.
How do I install escalation-flagger?
Run npx skills add https://github.com/anthropics/claude-for-legal --skill escalation-flagger in your project. The skills CLI detects the agents you use and copies the skill into the right folder. For Claude Code you can also place the skill folder at ~/.claude/skills/escalation-flagger/ (personal) or .claude/skills/escalation-flagger/ (project).
Which AI agents can use escalation-flagger?
Any agent that supports the open Agent Skills format (a folder with a SKILL.md file), including Claude Code, Codex, Cursor, GitHub Copilot, Gemini CLI, Windsurf, Cline, OpenCode and more.
Is escalation-flagger safe to install?
No partner security audit is available yet. Skills can run commands and scripts, so read the SKILL.md and any bundled files before installing.
Who maintains escalation-flagger?
It is published by anthropics in anthropics/claude-for-legal, and it is an official skill from the maker of the technology it covers. It has 608 recorded installs.
More from anthropics/claude-for-legal
legal-writing
anthropics/claude-for-legal
Structural feedback on a legal writing draft (memo, brief, paper, exam essay) — organization, analysis depth, clarity, citation form. NEVER rewrites the draft. Use when the user says "feedback on my memo", "read my draft", or "critique my brief".
draft
anthropics/claude-for-legal
First draft of a common clinic document — practice-area templates (asylum applications, eviction answers, protective order petitions, demand letters), jurisdiction-aware formatting, explicitly a starting point requiring student analysis and attorney review. Use when a student needs a first draft of a motion, letter, petition, declaration, or other clinic document.
flashcards
anthropics/claude-for-legal
Generate or drill flashcards for black-letter memorization — Leitner-style buckets, per-subject markdown storage, drill mode with self-assessment. Use when the user says "drill flashcards", "make flashcards from", "quiz me on cards", or wants to memorize rules.
saas-msa-review
anthropics/claude-for-legal
Reference: review of SaaS subscription agreements with attention to the terms that matter most in subscription deals — auto-renewal mechanics, price escalation, data portability, uptime SLAs, and subprocessor rights. Loaded by /commercial-legal:review when a SaaS or subscription agreement is detected.
review
anthropics/claude-for-legal
Review a vendor agreement, NDA, or SaaS subscription against your playbook. Identifies the agreement structure from titles, routes to the right review skill (vendor-agreement-review, nda-review, saas-msa-review), and integrates the output into a single memo. Use when the user says "review this contract", "check this MSA", "is this NDA okay", "look at this SaaS agreement", or attaches an inbound agreement for review.
policy-monitor
anthropics/claude-for-legal
Keep the privacy policy current with practice. Two modes: weekly sweep of saved PIAs, DPA reviews, and triage results to find policy drift; or direct query for a proposed new practice. Use when the user asks "does our policy cover this", "we want to start doing X — does the policy need updating", "run the policy monitor", "policy sweep", or wants to find where the privacy policy no longer matches what the team actually does.
Popular business & finance skills
sales-enablement
coreyhaines31/marketingskills
When the user wants to create sales collateral, pitch decks, one-pagers, objection handling docs, or demo scripts. Also use when the user mentions 'sales deck,' 'pitch deck,' 'one-pager,' 'leave-behind,' 'objection handling,' 'deal-specific ROI analysis,' 'demo script,' 'talk track,' 'sales playbook,' 'proposal template,' 'buyer persona card,' 'battle card,' 'battlecard,' 'competitive one-pager,' 'win-loss analysis,' 'why are we losing deals,' 'loss reasons,' 'how do I respond to this objection,' 'prospect just said,' 'help my sales team,' 'sales materials,' or 'what should I give my sales reps,' 'cold call script,' or 'voicemail script.' Use this for any document or asset that helps a sales team close deals. For public competitor comparison pages, see competitors. For running buyer interviews or churn research, see customer-research. For marketing website copy, see copywriting. For cold outreach emails, see cold-email. For the offer being sold (bonuses, guarantees, pricing structure),
revops
coreyhaines31/marketingskills
When the user wants help with revenue operations, lead lifecycle management, or marketing-to-sales handoff processes. Also use when the user mentions 'RevOps,' 'revenue operations,' 'lead scoring,' 'outbound pipeline stages,' 'lead routing,' 'MQL,' 'SQL,' 'pipeline stages,' 'deal desk,' 'CRM automation,' 'marketing-to-sales handoff,' 'data hygiene,' 'leads aren't getting to sales,' 'pipeline management,' 'lead qualification,' or 'when should marketing hand off to sales.' Use this for anything involving the systems and processes that connect marketing to revenue. For cold outreach emails, see cold-email. For email drip campaigns, see emails. For pricing decisions, see pricing.
sales-funnel-blueprint
autonnel/autonnel-skills
Turn an offer into a concrete multi-step sales funnel spec - page-by-page structure, price ladder, copy outline and the metrics each step must hit. Use when asked to build a sales funnel, marketing funnel, landing page flow, lead magnet funnel, webinar funnel, tripwire or VSL funnel, when planning a product launch page flow, or when someone asks "what pages do I need" for selling something online.
pricing
coreyhaines31/marketingskills
When the user wants help with pricing decisions, packaging, or monetization strategy. Also use when the user mentions 'pricing,' 'pricing tiers,' 'freemium,' 'free trial,' 'packaging,' 'price increase,' 'value metric,' 'Van Westendorp,' 'willingness to pay,' 'monetization,' 'how much should I charge,' 'my pricing is wrong,' 'pricing page,' 'annual vs monthly,' 'per seat pricing,' 'should I offer a free plan,' 'pricing page teardown,' 'pricing page audit,' 'is my pricing page AI-readable,' or 'can AI read my pricing.' Use this whenever someone is figuring out what to charge, how to structure their plans, or wants to audit a pricing page (for humans and for the AI agents that shortlist tools). For in-app upgrade screens, see paywalls. For offer construction (bonuses, guarantees, value framing, naming) on services/courses/coaching/high-ticket B2B, see offers.
cross-border-ecommerce
nexscope-ai/ecommerce-skills
Cross-border e-commerce expansion advisor. Scores target markets on 8 weighted dimensions (market size, ecommerce penetration, competition, regulatory complexity, logistics infrastructure, payment ecosystem, cultural distance, IP protection), compares 5 fulfillment models with cost and transit data, provides country-by-country tax/duty compliance guides (EU VAT/IOSS, UK VAT, US sales tax, CA GST, AU GST, JP consumption tax), maps local payment preferences by market, and builds a phased expansion roadmap. No API key required.
pricing-strategy
coreyhaines31/marketingskills
When the user wants help with pricing decisions, packaging, or monetization strategy. Also use when the user mentions 'pricing,' 'pricing tiers,' 'freemium,' 'free trial,' 'packaging,' 'price increase,' 'value metric,' 'Van Westendorp,' 'willingness to pay,' 'monetization,' 'how much should I charge,' 'my pricing is wrong,' 'pricing page,' 'annual vs monthly,' 'per seat pricing,' or 'should I offer a free plan.' Use this whenever someone is figuring out what to charge or how to structure their plans. For in-app upgrade screens, see paywall-upgrade-cro.